Salesforce Einstein
by Salesforce
AI-powered CRM features
Pricing
Included with Salesforce; Einstein 1 from $500/mo
Difficulty
beginner
Time to Start
1 day
Privacy
high
Free Tier
Included in Salesforce editions (Sales Cloud from $25/user/mo); AI features vary by tier
Limits: AI features and credits vary by Salesforce edition; Enterprise+ for full Einstein
When to upgrade: Einstein Copilot; advanced predictions; custom AI models; automation studio
Use Cases
Lead scoring; opportunity insights; email recommendations; case classification; predictive analytics
Technical Details
Type: browser_extension
Offline: No
API: Yes
Languages: Multilingual (follows Salesforce language settings)
Integrations: Salesforce ecosystem (native), Slack, Tableau, MuleSoft, AppExchange, Heroku
Ideal For
Sales teamsmarketing teamsservice teamsSalesforce adminsenterprise orgs
Supported Content
CRM datapredictionsrecommendations
Output Formats
Salesforce recordsdashboardspredictionsautomated actions