Salesforce Einstein
by Salesforce
The Launchpad take
Verdict
AI-powered CRM features
Lead scoring; opportunity insights; email recommendations; case classification; predictive analytics
Best for
Sales teamsmarketing teamsservice teamsSalesforce adminsenterprise orgs
Quick facts
- Free tier
- Included in Salesforce editions (Sales Cloud from $25/user/mo); AI features vary by tier
- Starting price
- $500/mo
- Platforms
- browser_extension
- Company
- Salesforce
Pricing
| Plan | Price |
|---|---|
| Included with Salesforce | See pricing |
| Einstein 1 from | $500/mo |
Key capabilities
Works with
- CRM data
- predictions
- recommendations
Outputs
- Salesforce records
- dashboards
- predictions
- automated actions
Get it
How to use Salesforce Einstein on phones and tablets.
- Mobile web: Works in a mobile browser (responsive or dedicated mobile site).
Technical details
- Offline
- No
- API
- Yes
- Languages
- Multilingual (follows Salesforce language settings)
- Difficulty
- Beginner-friendly
- Privacy
- High
- Time to productivity
- 1 day
- Upgrade when
- Einstein Copilot; advanced predictions; custom AI models; automation studio
- Integrations
- Salesforce ecosystem (native), Slack, Tableau, MuleSoft
more
AppExchange, Heroku